Resources and FAQs

RESOURCES

Please see below some Resources we've put together about the process of finding a nanny or au pair, let us know if they're helpful and if there is anything else you'd like to see here!

Kick off your thinking

Interview materials

Model Agreements

  • Model Text Agreement approved by the Committee of Ministers of the Council of Europe, relating to au pair placements. Can be used by host families and au pairs to describe and formalize the conditions of their relationship.


FAQs

Please see below our Frequently Asked Questions, and do not hesitate to get in touch if you do not see your question here.

  1. What is Amazing Pair's role in the hiring?
    Our role is to connect amazing caregivers with great families. We strive towards a great fit that will mark the start of a solid working relationship. However, the hiring decision is made by the family, and it is the family and the caregiver who enter into a contract together.

  2. Do you offer any ongoing support after placement?
    Yes, we remain committed to ensuring the win-win, and are available to discuss any issues or questions that may arise during the relationship with the caregiver, and to offer support and ideas on how to resolve them. Where necessary, families can also rely on our Guarantee (please see below).

  3. What is your Guarantee?
    Despite everyone's best efforts, sometimes the fit is just not right. We want you to be satisfied, so, in the event of separation in the employment relationship between the caregiver and the family, we will provide a credit to the family, to be used towards a replacement search, as follows:

    • Within three months of placement, 100% credit, ie. we will help you find a replacement for the same category, for free,
    • If it has been between three and six months since placement, we will offer you a 50% credit towards your next search,
    • If it has been between six months and a year since placement, we will offer you a 20% credit towards your next search.

Please note, finding a new caregiver is not immediate, and will require the same amount of time as a first search to maximize the chances of a great fit.


  1. Why only English, French and German?
    When it comes to acquiring a foreign language, accent, dialect and language skills are all key. At Amazing Pairs we focus on the languages we are most familiar with, where we can listen carefully to ensure all our applicant caregivers speak correctly. If you are looking for caregivers in other languages, though, please contact us and we will do our best to point you in the right direction.

  2. Will my child understand the native-speaking nanny or au pair?
    Childhood is the best time to learn a new language. Children, and even infants, mimic everything they hear, and can therefore learn additional languages without realizing what they are doing (and wouldn't we like to be able to do the same). You will also see how much better they learn when in a close relationship with a native speaker.

  3. What is the difference between a nanny and an au pair?
    An au pair lives in your home and becomes part of your family during her stay with you, as part of a cultural exchange programme. He or she will bring a whole new culture & experience into your home, and will help you with the children for a number of hours every week. In exchange, she will receive free room and board and a previously agreed amount as "pocket money". The number of hours the au pair is available to work is limited (please see below for more details), and he/she will need free time during the day to be able to study the language. On the other hand, the relationship with a nanny, who can be live-in or live-out and full-time or part-time, is an employer/employee relationship.

  4. How many hours does an au pair work?
    Working hours are decided between the host family and au pair, but the maximum number of working hours for an au pair in Spain is 30 hours per week, which includes night-time babysitting up to twice a week. The au pair should have one or two days off/week (one of them on Sunday), and at least one full weekend off per month.

  5. Can your native-speaking nannies and au pairs take on domestic duties?
    Our native-speaking nannies and au pairs are not housekeepers, but some do take on some domestic duties, very much on a case by case basis. Such duties could include things such as light home cleaning, cooking and laundry. At Amazing Pairs we take great care in assigning candidates to families which are a good fit, both personally but also in terms of what each family needs.

  6. Who decides on the salary/ payment package?
    The family does. We try to be transparent about the usual ranges for different types of caregiver (depending on native language, experience, hours, etc.), and we ask families to provide us with the salary range they are comfortable paying in order to ensure we find candidates who fit their needs, but salary negotiations happen between the family and the caregiver.

  7. How much does an au pair cost?
    As with most things in life, it depends. Au pairs are not actually employees, but rather young people taking part in an exchange programme, and so they do not receive a salary as such, but rather room and board plus a weekly amount of pocket money for their expenses. The minimum pocket money in Spain is currently 70€/week, however, our au pairs, who are highly qualified (please see Our Standards) typically find themselves in the range of 80-110€/week, depending on hours, location, number of children, etc. Some families also choose to pay a transportation ticket within the city. Travel to and from their native country, as well as any classes they choose to take, are paid for directly by the au pair.

  8. I've seen cheaper au pairs/ nannies on the internet?
    We strive to find candidates who, on top of being native-speakers of the target language, are also passionate about childcare, so our candidates usually command pay higher than the local industry average. We are happy to work with you to find a candidate who suits your needs, though, just get in touch with us.

  9. Where do you find the candidates?
    The short answer: from multiple places. To elaborate a bit more: we have an established global network in several countries where English, French and German are the native languages, and get many of our candidates from there. Other candidates apply directly through our website, or are reffered to us through word of mouth. In each case, we interview the candidates and do thorough checks to ensure they meet Our Standards.

  10. We are looking for someone to start on such a date, how far in advance should we start searching?
    Depending on your needs and on the time of year, the search for the right native-speaking nanny or au pair could take more or less time. We advise to start as early as possible, ideally around two to three months in advance, though last-minute placements are also possible.

  11. Do your candidates all speak Spanish?
    Not necessarily, they might just be getting started on their own journey to learn Spanish. If the candidate does not have at least a basic knowledge (verbal and written) of the Spanish language, however, we make a special note of it to let the families know, and often place these candidates with families who speak one of the candidate's other languages.

  12. Where does the interview take place?
    Interviews often take place virtually, via Skype, as caregivers might not be in Spain at the time of the interview. When candidates are already in Spain, interviews can happen in person, either in the family's home or in our office in Madrid (at no additional cost).